Automated Meter Reading Project

SCWA has initiated an automated meter reading (AMR) program in Suffolk County. The areas targeted for meter upgrades in the next three years include the North Fork, Fire Island and parts of Huntington, and will include 108,000 customers.

AMR wirelessly reads customer meters and then transfers the data into our secure billing system. One AMR equipped meter reading vehicle will replace many traditional vehicles. Reduced meter reading vehicles reduces our consumption of fuel and the SCWA’s environmental impact.

This simple process will reduce the need for meter readers to manually obtain meter readings. It will also reduce the need for estimated readings for “hard-to-access” accounts. Billing on actual consumption means less headaches for our customers. By implementing AMR, SCWA is poised to enhance customer service and control meter reading costs; keeping our rates among the lowest in the nation.

Below are some helpful pages explaining how the AMR project works:

• AMR FAQ's
  
• Automated Meter Reading Poster
  

For more details, please call 1-800-883-4432.