Press Releases

Contact: Public Relations Department
Suffolk County Water Authority
PO Box 37
Oakdale NY 11769
(631) 563-0296

• 2010 Releases
• March 02, 2010 - Suffolk County Water Authority’s Goals and Objectives for 2010 Continuing to Provide Our Customers with Superior Service
• February 05, 2010 - SCWA Focused on Improving Drinking Water Distribution SystemMore Than 37 Miles of Water Main Replaced or Installed in 2009
• January 19, 2010 - SCWA Board Moves to Meet Concerns of Orient Residents Plans to Hold Community Meeting in Near Future
• January 13, 2010 - DRIVE EXTRA CAUTIOUSLY WHEN WORK CREWS ARE PRESENT
• 2009 Releases
• December 28, 2009 - Around The Clock Testing, All Year Long
• December 23, 2009 - SCWA Asks Residents To Keep Hydrants Clear of Snow
• December 14, 2009 - Prepare Your Home For The Winter
• December 13, 2009 - Suffolk County Water Authority Teaches Students About Long Island’s Groundwater
• December 04, 2009 - Surplus Vehicles Sold Online at eBay
• November 19, 2009 - Suffolk County Water Authority Scores Historically Low Interest Rate In Highly Competitive Bond Market
• October 30, 2009 - SCWA Announces Employee Flu Vaccination Program
• October 29, 2009 - Suffolk County Water Authority Announces Continuation of Successful Automated Meter Reading Program in Huntington/on Fire Island
• October 27, 2009 - You’ve Turned Back the Clocks, Time to Properly Winterize Your Sprinkler System!
• October 16, 2009 - Suffolk County Water Authority Announces Direct Debit Payment Program
• September 22, 2009 - 2009 Service Awards Luncheon
• September 01, 2009 - Suffolk Water Authority Brings Pure & Safe Water; Federal Stimulus Funding Pays For Water Main Extension to Browns Hills
• August 25, 2009 - Emergency Preparedness
• July 29, 2009 - Independent Report Gives SCWA High Marks
• June 30, 2009 - After Initial Success, SCWA Expands AMR Project
• May 04, 2009 - Suzanne Ruggles Wins 2008 Source Water Protection Award
• April 27, 2009 - SCWA Celebrates Earth/Arbor Day With Sachem High School Students
• April 01, 2009 - SCWA Hosts Scientific Lawn Care Symposium
• March 11, 2009 - Letter to the Editor
• March 09, 2009 - Hydrant Information from Steve Jones
• Prior Releases

The Suffolk County Water Authority (SCWA) has released its goals and objectives for 2010 to the Members of the Board for review. These goals will allow the Authority to manage day-to-day operations more efficiently, while also providing the foundation for long-term improvements. SCWA will continue to challenge itself to perform at the highest standards in supplying safe and tested drinking water at the lowest possible cost to all 1.2 million customers.

The Authority is in a transition period. Current Chief Executive Officer Stephen Jones will step down from that position in the spring and be succeeded by Special Projects Coordinator, Jeffrey Szabo. “With new objectives ahead of us for 2010, we’re confident that the Authority will be able to continue our superior services and provide customers with the safest water in the most cost-effective manner.” said Jeffrey Szabo. “Our goals will allow us to continue our efforts in being efficient and more transparent in our services.”

The following are the key objectives for the upcoming year:

• SCWA will expand its customer service programs, while also conducting customer satisfaction surveys to determine performance and follow through with complaints and work orders.
• The direct debit and automated meter reading programs will have continued promotion and support to expand the number of participants. Along with a new design of the website, these new technologies will aid in the development of Suffolk County Water Authority as an available source of information and convenience.
• Energy-efficient facilities will continue to support customers by providing them with clean water in the most cost-effective manner.
• The office of the CEO will continue to work with municipalities and other authorities in developing shared service agreements.
• Distinct and thorough employee-training programs to include specialized instruction for all departments and divisions will be implemented, as well as an internship program for students at local colleges and universities.

“Our goals and objectives for the new year simply outline the Authority’s established dedication to efficient services and customer satisfaction,” said Stephen Jones. “I hope our customers continue to support our endeavours as we move forward.”